What To Do When Your Moto G Won’t Turn On

Motorola Moto G is basically an excellent phone with many interesting features, but like many excellent gadgets out there, it comes with several flaws.

One of the most common and most reported problems with Moto G is with it’s very basic feature: the power up or start function which simply doesn’t work.

What To Do When Your Moto G Wont Turn On

Understandably, this can be quite upsetting. Many of the reports actually came from recent purchases. As soon as the newly purchased unit is brought home, it refuses to turn up and remain dead despite several attempts to charge it or press it.

That being said, not all Moto G’s will experience this. But if you happen to chance upon this, it is definitely a big let down. However, all gadgets come with its quick fixes that usually work like a charm.

So, before you start to wonder if you have just purchased a broken phone and let frustration take you over, there are several steps that you can do to turn your Moto G on.

Plug your Moto G in to the charger. Press hold both the Volume Down and the Power key for about 2 to 3 minutes. It is important that you press it for that amount of them, get a timer as it will help you to get the timing right.

When you have pressed it long enough, you will be able to see the boot screen. There is an option that says Normal Reboot, highlight it with Volume Up button then press Power button to boot your Moto G.

As of current, the steps above should be the only potential fix that will power up Moto G smoothly. Unfortunately, if your phone is still not working or showing any sign of power, you will have to contact the retailer from which you purchased the phone. Other contact solutions are your phone carrier or Motorola to find out what is really bugging your particular phone.

7 thoughts on “What To Do When Your Moto G Won’t Turn On”

  1. THANK YOU!!! Your instructions for restarting my MOTO G3 phone worked perfectly. The only thing I would add would be to press the POWER button to actually start the reboot. Thank you again!

  2. I just did it and the screen isn’t on, but the notification light turned on so….. I don’t know if that’s a good or a bad thing.


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