Walk through steps by step guide that will help you to solve the issue on your Huawei P9 that is not charging so you can have it fully charging and ready to use for your personal need right away.
One of the great thing about Huawei P9 is its battery. The 3000 mAh lithium ion battery works great where it will run a few days on normal use, and for a smartphone, that is a very long time. The problem is, some user reported that their Huawei P9 is not charging no matter how long they plug it on the electric outlet. If you got the same problem, then you must deal with it right away or you will left out without a phone.
Now, you don’t have to bring the phone straight to the technician. There are couple of things that you can try first and who knows, it may solve this issue once and for all:
Try to reboot the phone first. Who knows, perhaps the problem happen because there is a glitch on the firmware or the software. A simple reboot will fix the problem and you can charge the phone normally.
2. Charge the phone
In this case, you are trying to find out whether the problem laid on the phone or on the charger. Plug the charger, if the phone doesn’t react and the screen stay blank, try to forced reboot it by press and hold Power button and Volume Down button for 10 seconds. If the problem solved, then the cause of this issue is because part of the system is crash. But if its not working, then you can suspect there is problem with the charger.
3. Check on the charger
In this step, you need to make careful and thorough inspection to your phone charger, adapter and power cable. Check whether there is hairline crack on every part of those parts and make sure there is no debris or dirt that stand in the way. A simple cleaning with tweezers or blast form compressed air should do the job.
Break or corrosion on the cable is also possible source for this issue. Run your hand along the cable to find any lump or anything unusual. If there is, then you may want to replace the cable. Try to use other charger and if its working, then it is obvious you need to replace the charger with new one.
4. Wipe Cache Partition
If the problem happen after you update your firmware, then try to wipe cache partition first. It will wipe the cache from previous firmware that doesn’t work cooperatively with the new firmware. Wipe cache partition by following these steps:
- Turn off the phone, then press and hold Power button and Volume Up button for 10 seconds.
- Release both buttons when Huawei logo appear.
- Use Volume Down button to walk through the options, highlight the Wipe Cache Partition option and press Power button to select it.
- After that, choose Reboot System Now option and use Power button to select it.
5. Factory Reset
If wipe out cache partition is not working, then the only thing left is factory reset. Follow the same step like above, but instead choosing Wipe Cache Partition, choose the Wipe Data / Factory Reset option and then reboot it.
If nothing works, then the only options you have is to bring it to the technician to get it repair, or you can bring it to your local Huawei dealer to get it properly look.