Power relating issue with HTC 10 where it won’t turn on could happen to anyone and this is where you can learn how to deal with this issue on your own before you bring it to the technician.
What if your HTC 10 suddenly won’t turn on, no matter what you do. Are you going to bring it straight to the technician, because you are worry if the problem is hardware related? What if you try something on your own and have the problem solved in no time. If your personal attempt is not working, then you can bring it to the technician.
Boot the Phone
This is the first attempt that you must try to deal with this issue. You can try to reboot the phone using different technique. First technique is the simplest one:
- Press and hold Power button for several seconds. It should turn on the phone, but if its not then try the next step.
- Press and hold Power button and Volume Up button for 10 seconds to forced reboot the phone. This should work if the problem happen because of minor glitch or system crashes.
If its not working, then you can try reboot the phone using other technique which is boot the phone to Recovery Mode. Follow this steps to do that:
- Make sure the phone is off, then hold and press Volume Down button.
- Press and hold Power button until it vibrates before release it. If its not vibrate, try it again and make sure to keep pressing the Volume Down button.
- Red and blue line texts will appear on the black screen and that is your cue to release the button.
- Use Volume Down button to move between the available options and make sure to highlight “Reboot to Bootloader” option. Press Power button to select this option.
- Colored text will appear on white screen. Use Volume Down button to highlight the “Boot to Recovery Mode” options, and press Power button to select it.
- If it work, the display will show white HTC screen and it will turn black. Wait around until red and blue text appear on the black screen which means you already succeed to turn on the phone.
Charge the Phone
The screen will display charging indicator if it detect the current flowing on its system. If you notice the indicator, then it means the problem in on the firmware and not the hardware. But if it doesn’t show any indicator while its charging, then perhaps you got problem with system crashes and the worst thing is that it got something to do with the hardware.
If the system crashes, all you need to do is press and hold Power button and Volume Up button for 10 seconds while plugged in. It will reboot the phone, and all you need to do is leave the phone to charge until its fully charged before use it.
If the problem keeps happening, the it is possible that there are corrupted file in your phone. In this case, find the latest update for the firmware or you can perform master reset. Remember that performing master reset will erase the whole data so back it all up first:
- Boot the phone to Recovery Mode first.
- Use Volume Down button to highlight “Wipe Data/Factory Reset” and press Power button to select it.
- Confirm the action and when its done, choose the “Reboot System Now” option to restart the phone.