Take immediate action to fix the camera on your Samsung Galaxy Note 7 that seems to have problem where it won’t work or crashes during the time it were used with some of the solutions that will get rid of this issue once and for all.
When you find that the camera on your Samsung Galaxy Note 7 won’t work or perhaps its crashes when you used it, you don’t have to freak out. There are a couple of things that you can try that may help to assist you with this issue.
Camera Won’t Work Issue on Galaxy Note 7
Start it by restart or reboot the phone. This simple action able to solve other problem so it may work in this issue as well.
Other things to try are to turn off Smart Stay feature on the phone. It may have a bug that makes the camera crash. Go to Setting > Display > Smart Stay and then toggle it to turn it off.
It is also possible that the app data and app cache of the camera feature is corrupted thus make the camera won’t work. If this is the case, you can clear them up by go to Setting > Application > Application Manager > Camera App > Force Stop. After that, you need to go to Storage and choose to Clear Cache and Clear data.
You also can go to one of Samsung special mode to wipe out cache partition. If you want to do this, follow these steps:
- Turn OFF the phone.
- Press Power button, Volume Up button and Home button in the same time.
- When the Samsung logo appear on the screen, release Power button but keep pressing the other two buttons until Android logo appear.
- Now you enter the recovery mode, find the “Wipe Cache Partition” option using Volume button and press Power button to select it.
- Wait until the process is complete then select “Reboot System Now” to reboot the phone back to its normal mode.
The last resort to try is no other than Factory Reset. This action will wipe out the whole data in the phone but it should be able to solve most of the problem you have in there including the problem with the camera.